Here is my 12th payment from SmileCity. This one does not come without concerns, however and I wonder if it will be my last. As you may or may not have heard, SmileCity is in the process of making some changes and, 2 days ago went I went to make another request for a payment, I found another more serious change. Upon opening the traditional cash out page as I normally do, I was greeted by this message:
“As part of the recent change in corporate structure of SmileCity, we regret to inform you that cash out via EFT bank transfer is no longer available. Instead we are working to add PayPal as a cash out option in the coming months.”
I immediately clicked the contact button and asked what options I now have to withdraw my money. It has been 2 days so far and I have heard nothing. I fear that the ‘contact us’ field is no longer monitored as mentioned in a comment was submitted to my site, last time I posted a payment proof:
Submitted on 2015/07/15 at 7:57 AM
not any more, and they wont answer my request to find out why.
I followed up the comment asking for more details, but didn’t think much about it until now. Linsay may have found this problem before I did.
I will continue chasing up SmileCity and will let you all know if I get a response, I find it hard to believe that Survey Sampling International LLC has acquired SmileCity just to run it’s name into the ground, so maybe we will get some answers soon. In the mean time I will do no more surveys through SmileCity until this has been sorted out. Furthermore, I do NOT recommend joining SmileCity until this has been resolved.